Instaloops

Instagram Direct Messaging

How to Schedule a Message in Conversations

Conversations Overview

How To Send An SMS

Finding Call Recordings In Conversations

How to Send an Email

Quick Filter

Sending Messages

Right Panel & Expandable Sidebar in Conversations

Do Not Disturb

Contact Details

How to Use Conversation Filters & Bulk Actions Overview

Attachments Made Easy in Conversations

Activity Cards in Conversations

Live Chat

How to CC and BBC for Email Composer

Understanding Attachment Size Limits for SMS and Email Communications

Understanding SMS Activity Metrics

How to Use Your Facebook Integration Within Conversations

Conversations & WhatsApp

WhatsApp Voice Notes

How to Use Snippets for WhatsApp Messaging

Requesting Payment in Conversations

Adding Custom Values & Trigger Links to Messages

Internal Comments in Conversations

How to Send a Group SMS

How to Manage Bot Status for Individual Contacts

How to View Call Status

Response Info for Conversation AI

How to Send an Internal Chat

How to Fix Bad Call Quality

Manual Actions

The Conversations folder will aid you in navigating Conversations, so you can use it with ease! 

Conversations

Find answers and get help from Intercom Support and Community Experts

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